Orchid Beauty and Spa Policy

Infants & Children

Orchid Beauty & Spa is a place of relaxation and serenity for all clients. We ask that children and infants not accompany a parent who is receiving treatment. Children are welcome if they have an appointment for service as long as they are accompanied by a parent at all times.

Medical Condition

Please notify us in advance if you have a medical condition such as high blood pressure, allergies, physical ailments, disabilities, or are currently on Retin-A, Accutane or any photosensitizing or keratolytic medications, or have had recent laser or plastic surgery, or metal implants. Any of the above conditions may affect our ability to perform your requested treatment(s).

Reservation & Cancellation

As a courtesy, we give a reminder call of your scheduled appointment approximately 48 hours in advance. The service(s)/time you have selected are especially reserved for you. Reservations may require a credit card, or a Gift Certificate number, or may be paid in advance to secure your scheduled time. Neither card will be billed unless your vacated appointment goes unfilled. We do our best to fill these openings—just like you, we would much prefer to have another guest take your place than charge for the late cancellation. “Same day cancellation” will result in a 50% charged of service(s) reserved. “No shows” will be charged full price of reserved service(s). Reserving an appointment is your acceptance of our policy.

Cell Phones

For the enjoyment of all our guests, please silence your cell phone and speak softly inside the spa. We appreciate your understanding and cooperation.